How to remotely onboard new team members successfully?

By Kirstie McFarlane


A recent Harvard Business Review article stated that “60% of HR managers say onboarding employees remotely is the biggest challenge caused by the pandemic.”



The post-pandemic employee churn and unprecedented competition for talent have resulted in the “how to” of onboarding of new employees assuming a real sense of urgency.


Onboarding is a structured change process – more an emotional journey than an HR tick-box exercise. How organisations onboard new team members directly impacts long-term employee engagement, job satisfaction, efficacy, talent retention, commitment and motivation - ultimately impacting revenue.


Although there has been an increase in the number of software programs that support a slick and efficient onboarding process, there is a critical connection between tech and the human need for inclusion. When new team members feel included, they are more open to learning, contributing, innovating and challenging each other.


Onboarding is no longer a “one size fits all” approach:

  • Include the Line Manager at the pre-onboarding stage by sharing relevant diagnostics which will enable the team leader to know how to best engage with the new hire, provide clarity on expectations and ensure a sense of inclusion.

  • Transparency, openness and clarity are essential

  • Link the new hire’s talents to the organisation’s success strategy.

  • Ask new hires what level of support they would like as they start stepping into their roles

How leaders ensure the successful onboarding of new hires, either remotely or in person, will ultimately impact on the new hire’s ability to learn quickly, contribute meaningfully, innovate and challenge the status quo.


At Teamery our mission is to Build Better Teams – reach out to us for more information on how to successfully onboard your new members.


If you would like to know more about how Teamery is partnering with clients to support their thinking and design practical solutions to improving the hybrid working experience please contact us at hello@teamery.io to set up a preliminary discussion.

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